We take a great deal of love and care in packing all your orders, We use packaging that is only biodegradable / recycled card / paper based and paper tape ( that can all go in your kerbside recycling box ), we avoid the use of plastic at every opportunity.

Gift Sets are packaged in their own boxes, so for example if you order multiple sets they will have their own box and then placed in one big box.

Natural soap products we sell are without packaging and by their nature very soft, and we try and protect each one as much as possible using paper and cardboard wrapping materials that can all be recycled, you may find some slight marks through travel which does not effect the use of the soap, its just part of their rustic charm !

We also avoid as far as possible to avoid "high gloss" packaging, that we know cannot actually be recycled widely.

Various Gift box packaging is available as an option.

Thank you for your interest in our company, we hope you are assured of our very best attention, your custom is most appreciated - every purchase allows us to spread the word of our plastic free philosophy and zero waste initiatives.

Your orders are prepared by us in Somerset, UK ( all stock is based with us and not drop shipped from other locations ).

We send all orders via Royal Mail 2nd class post as standard, however you can choose to opt for various UPS Tracked services which is very fast, they will keep you notified every step of the way if you provide phone and email details.

Business days are Monday to Friday ( except Bank Holidays ), we post every day and often at weekends , if we are away we will post a banner on the website.

UK & USA Shipping is FREE When on promotion - so look out for these options ( Free shipping is selectable at checkout once over the minimum value ).

Any taxes or customs payments due in the country of origin is the responsibility of the customer ( Its not our fault ! sorry )